:root {
  color-scheme: light dark;
  --fg: #14171a; --muted: #5f6b78; --faint: #8a95a1;
  --bg: #f3f5f7; --card: #ffffff; --line: #dde2e8; --hover: #eef2f6;
  --accent: #1f6feb; --accent-fg: #fff;
  --ok: #15803d; --warn: #b45309; --error: #b42318; --new: #1d4ed8;
  --radius: 10px; --mono: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
}
@media (prefers-color-scheme: dark) {
  :root { --fg: #e6e8eb; --muted: #9aa5b1; --faint: #6b7682; --bg: #0f1216; --card: #181c22; --line: #2a3139; --hover: #1f252d;
          --accent: #4b8bf5; --ok: #4ade80; --warn: #fbbf24; --error: #f97066; --new: #60a5fa; }
}
* { box-sizing: border-box; }
html, body { margin: 0; }
body { background: var(--bg); color: var(--fg); font: 14px/1.5 system-ui, -apple-system, "Segoe UI", Roboto, sans-serif; min-height: 100vh; }
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
button, input, select, textarea { font: inherit; color: inherit; }
button { cursor: pointer; }
[hidden] { display: none !important; }

/* ---- header ---------------------------------------------------------- */
.top { position: sticky; top: 0; z-index: 5; display: flex; align-items: center; gap: 18px; padding: 0 20px; height: 52px;
       background: var(--card); border-bottom: 1px solid var(--line); }
.top .brand { font-weight: 700; letter-spacing: .01em; color: inherit; }
.top .brand:hover { text-decoration: none; }
.top nav { display: flex; gap: 4px; }
.top nav a { padding: 6px 10px; border-radius: 7px; color: var(--muted); font-weight: 500; }
.top nav a.active, .top nav a:hover { background: var(--hover); color: var(--fg); text-decoration: none; }
.top .spacer { flex: 1; }
.newpill { display: inline-flex; align-items: center; gap: 8px; padding: 4px 12px 4px 6px; border-radius: 999px; background: var(--new); color: #fff; font-weight: 700; }
.newpill b { display: inline-grid; place-items: center; min-width: 26px; height: 26px; padding: 0 7px; border-radius: 999px; background: rgba(255,255,255,.22); font-size: 15px; }
.who { color: var(--muted); font-size: 13px; }
.btn { padding: 7px 12px; border: 1px solid var(--line); border-radius: 8px; background: var(--card); color: inherit; font-weight: 500; }
.btn:hover { background: var(--hover); }
.btn.primary { background: var(--accent); color: var(--accent-fg); border-color: transparent; }
.btn.primary:hover { filter: brightness(1.07); }
.btn.small { padding: 4px 9px; font-size: 13px; }
.btn.danger { color: var(--error); }
.btn[disabled] { opacity: .55; cursor: default; }

/* ---- layout ---------------------------------------------------------- */
.wrap { max-width: 1240px; margin: 0 auto; padding: 20px; }
.queue { display: grid; grid-template-columns: 220px 1fr; gap: 20px; }
@media (max-width: 840px) { .queue { grid-template-columns: 1fr; } }
.side { display: grid; gap: 6px; align-content: start; }
.side .group { margin-top: 10px; font-size: 11px; font-weight: 700; letter-spacing: .08em; text-transform: uppercase; color: var(--faint); }
.side a { display: flex; justify-content: space-between; align-items: center; padding: 7px 10px; border-radius: 8px; color: var(--fg); }
.side a:hover { background: var(--hover); text-decoration: none; }
.side a.active { background: var(--card); border: 1px solid var(--line); font-weight: 600; }
.side a .n { color: var(--muted); font-variant-numeric: tabular-nums; }
.side a.active .n { color: var(--fg); }
.side a .dot { display: inline-block; width: 9px; height: 9px; border-radius: 50%; margin-right: 8px; vertical-align: middle; }

.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); }
.card h2 { margin: 0; padding: 12px 16px; font-size: 13px; font-weight: 700; letter-spacing: .03em; text-transform: uppercase; color: var(--muted); border-bottom: 1px solid var(--line); display: flex; align-items: center; justify-content: space-between; }
.card .body { padding: 14px 16px; }
.toolbar { display: flex; gap: 10px; align-items: center; margin-bottom: 12px; flex-wrap: wrap; }
.toolbar input[type=search] { flex: 1; min-width: 220px; padding: 8px 11px; border: 1px solid var(--line); border-radius: 8px; background: var(--card); }
.toolbar .count { color: var(--muted); white-space: nowrap; }

/* ---- table ----------------------------------------------------------- */
table { width: 100%; border-collapse: collapse; }
th, td { text-align: left; padding: 10px 12px; border-bottom: 1px solid var(--line); vertical-align: top; }
th { font-size: 12px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: .04em; }
tbody tr { cursor: pointer; }
tbody tr:hover { background: var(--hover); }
td .name { font-weight: 600; }
td .sub { color: var(--muted); font-size: 13px; }
.pill { display: inline-block; padding: 2px 9px; border-radius: 999px; font-size: 12px; font-weight: 600; color: #fff; white-space: nowrap; }
.tag { display: inline-block; padding: 1px 7px; border-radius: 6px; font-size: 12px; background: var(--hover); color: var(--muted); }
.tag.ok { color: var(--ok); } .tag.warn { color: var(--warn); } .tag.err { color: var(--error); }
.reply { color: var(--warn); font-weight: 700; }
.empty { padding: 40px; text-align: center; color: var(--muted); }
.more { display: block; margin: 14px auto 0; }
.num { font-variant-numeric: tabular-nums; white-space: nowrap; }

/* ---- profile --------------------------------------------------------- */
.crumb { font-size: 13px; color: var(--muted); margin-bottom: 10px; }
.hero { display: flex; align-items: flex-start; gap: 20px; flex-wrap: wrap; margin-bottom: 16px; }
.hero h1 { margin: 0; font-size: 24px; line-height: 1.2; }
.hero .company { font-size: 17px; color: var(--muted); margin-top: 2px; }
.hero .meta { display: flex; gap: 14px; flex-wrap: wrap; color: var(--muted); font-size: 13px; margin-top: 8px; }
.hero .controls { margin-left: auto; display: grid; gap: 8px; justify-items: end; }
.row-ctl { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
select, textarea, input[type=text], input[type=email], input[type=tel] { padding: 7px 10px; border: 1px solid var(--line); border-radius: 8px; background: var(--bg); }
textarea { width: 100%; min-height: 72px; resize: vertical; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; align-items: start; }
@media (max-width: 900px) { .grid2 { grid-template-columns: 1fr; } }
.stack { display: grid; gap: 16px; }
dl { margin: 0; display: grid; grid-template-columns: max-content 1fr; gap: 6px 16px; }
dt { color: var(--muted); }
dd { margin: 0; word-break: break-word; }
dd .chips { display: flex; flex-wrap: wrap; gap: 5px; }
.chip { padding: 2px 8px; border-radius: 6px; background: var(--hover); font-size: 13px; }
.banner { padding: 12px 16px; border-radius: var(--radius); border: 1px solid var(--warn); background: color-mix(in srgb, var(--warn) 10%, var(--card)); margin-bottom: 16px; display: flex; gap: 12px; align-items: center; flex-wrap: wrap; }
.banner.info { border-color: var(--accent); background: color-mix(in srgb, var(--accent) 8%, var(--card)); }
.msg { color: var(--error); font-size: 13px; min-height: 1.3em; }
.msg code { opacity: .7; font-size: 11px; }
.timeline { list-style: none; margin: 0; padding: 0; }
.timeline li { display: grid; grid-template-columns: 24px 1fr; gap: 10px; padding: 10px 0; border-bottom: 1px solid var(--line); }
.timeline li:last-child { border-bottom: 0; }
.timeline .ico { width: 24px; height: 24px; border-radius: 50%; display: grid; place-items: center; background: var(--hover); font-size: 12px; }
.timeline .when { color: var(--faint); font-size: 12px; }
.timeline .what { white-space: pre-wrap; }
.timeline .who { color: var(--muted); font-size: 12px; }
.note { padding: 10px 12px; border-left: 3px solid var(--accent); background: var(--hover); border-radius: 0 8px 8px 0; white-space: pre-wrap; }
.note .by { display: block; color: var(--muted); font-size: 12px; margin-top: 4px; }
.emails { display: grid; gap: 10px; }
.email { padding: 10px 12px; border: 1px solid var(--line); border-radius: 8px; }
.email .l1 { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.email .dir { font-weight: 700; font-size: 12px; }
.email .subj { font-weight: 600; }
.email .l2 { color: var(--muted); font-size: 13px; margin-top: 3px; }
.email .err { color: var(--error); font-size: 13px; margin-top: 4px; }
.edit-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.edit-grid label { font-size: 12px; color: var(--muted); display: block; margin-bottom: 3px; }
.edit-grid input { width: 100%; }
.inline-actions { display: flex; gap: 8px; margin-top: 10px; }
.login-wrap { min-height: 100vh; display: grid; place-items: center; padding: 24px; }

/* ---- change password dialog ------------------------------------------ */
.pwdlg { border: 1px solid var(--line); border-radius: var(--radius); background: var(--card); color: var(--fg); padding: 20px; width: 360px; max-width: 92vw; }
.pwdlg::backdrop { background: rgba(0,0,0,.35); }
.pwdlg h3 { margin: 0 0 12px; font-size: 16px; }
.pwdlg label { display: block; font-size: 13px; color: var(--muted); margin-bottom: 10px; }
.pwdlg input { display: block; width: 100%; margin-top: 4px; padding: 7px 10px; border: 1px solid var(--line); border-radius: 8px; background: var(--bg); color: var(--fg); }
.pwdlg .row-ctl { margin-top: 6px; }

/* ---- notifications bell ---------------------------------------------- */
.bellwrap { position: relative; }
#bell { position: relative; padding: 5px 9px; }
#bellcount { position: absolute; top: -6px; right: -6px; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 999px;
             background: var(--error); color: #fff; font-size: 11px; font-weight: 700; display: grid; place-items: center; line-height: 1; }
.belldrop { position: absolute; right: 0; top: calc(100% + 8px); width: 360px; max-height: 70vh; overflow: auto; z-index: 20;
            background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: 0 10px 30px rgba(0,0,0,.18); }
.bellhead { display: flex; align-items: center; justify-content: space-between; padding: 10px 12px; border-bottom: 1px solid var(--line); }
.bellrow { display: grid; grid-template-columns: auto 1fr auto; gap: 8px; align-items: baseline; padding: 9px 12px; border-bottom: 1px solid var(--line);
           color: var(--fg); font-size: 13px; }
.bellrow:last-child { border-bottom: 0; }
.bellrow:hover { background: var(--hover); text-decoration: none; }
.bellrow.unread .text { font-weight: 600; }
.bellrow .kind { font-size: 11px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; color: var(--accent); }
.bellrow .when { color: var(--faint); font-size: 12px; white-space: nowrap; }
.bellrow.muted { display: block; color: var(--muted); }